Bose Professional Systems loudspeakers and electronics are designed to deliver years of superb performance in demanding applications. Warranty details for specific product lines are described below.

For more information, please contact your local Bose Professional representative.

What is covered / For how long

Bose warrants, for the periods of time set forth below, that this product, when delivered to you in new condition, in original packaging, from a Bose authorized reseller and used in normal conditions, is free from defects in manufacturing, material and workmanship.

The Bose® Limited Warranty for Professional products that are designated weather rated or environmental lasts two years from the purchase date for exterior finish or appearance of speaker enclosures and speaker brackets and five years for the speaker components

The Bose® Limited Warranty for Professional products lasts five years from the purchase date for speaker components that are not self-powered (amplified)

The Bose® Warranty for Professional products lasts two years from the date of purchase for electronic products, and accessories

The Bose® Limited Warranty for Professional products lasts five years from the date of purchase for the PowerMatch® amplifiers and PowerShare amplifiers, the ControlSpace® SP-24 / ESP-00 II / ESP-880 / ESP-1240 / ESP-4120 / ESP-1600 sound processors, ControlSpace Dante™ endpoints, and the FreeSpace® IZA / ZA amplifiers

The Bose® Limited Warranty for Professional products lasts two years from the date of purchase for powered component speakers for the electronics and five years for the speaker components

What is not covered

This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure to follow installation or operating instructions; failure to install products in accordance with applicable laws, regulations and codes; accidents; extreme moisture; extreme temperatures; extreme environments; marine environments; installations on watercraft; insects; lightning; power surges; connections to improper voltage supply; unauthorized alteration or modification of original condition; damage caused by inadequate packing or shipping procedures; loss of, damage to or corruption of stored data; damage caused by improper use with non-Bose products; product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications; installation or use of indoor-rated products in indoor water facility areas (including, without limitation, indoor pools, indoor water parks, hot tub rooms, saunas and steam rooms); and products purchased from unauthorized dealers.

What we will do

During the warranty period, we will, at our sole option, repair or replace (using new or refurbished replacement parts) any defective parts within a reasonable period of time and free of charge.

What we will not do

Pay shipping, insurance or transportation charges from you to us, or any import fees, duties and taxes.

What you must do to obtain Limited Warranty Service

Return product, with proof of purchase from an authorized Bose Professional dealer, using the following procedure:

Contact the Bose organization in your country/region for specific return and shipping instructions

Label and ship the product, freight prepaid, to the address provided by the Bose organization in your country

Place any necessary return authorization number prominently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused

Other conditions

This limited warranty is fully transferable provided the current owner furnishes the original proof of purchase from an authorized Bose Professional dealer. THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BOSE CORPORATION'S MAXIMUM LIABILITY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL BOSE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES HOWSOEVER CAUSED INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF, DAMAGE TO OR CORRUPTION OF STORED DATA; THE REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH YOUR BOSE PRODUCT. This warranty is void if the label bearing the serial number has been removed or defaced.

Other legal rights

This limited warranty gives you specific legal rights, and you also may have other rights that vary from state to state or country to country. Some places do not allow limitations on implied warranties, or the exclusion or limitation of incidental or consequential damages.